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Technology Requirements and Help

Before the Event

Please review the technology requirements and tips below in advance of the virtual conference.  We will be using Zoom to host this meeting, which offers additional information in the Support Center.

Software

Download Zoom

Click the link above will automatically start a download.  Be sure your pop-up blockers are disable. Make sure you’ve updated to Zoom 5.0 before the event. This version has the latest security updates and is required to connect to our events. 

You do not need any special software for the course, beyond an internet browser (Mozilla Firefox, Internet Explorer, Safari, Chrome, etc) and a small free download of Zoom.  You will be automatically prompted to download Zoom when joining the virtual conference, but we strongly recommending downloading the program prior to day of the event.

Operating System and Browsers

The following operating systems and browsers are supported by Zoom.

Operating Systems

  • Mac OS X with MacOS 10.7 or later
  • Windows 7, 8, 8.1, 10
  • Windows XP with SP3 or later, Vista with SP1 or later
  • Surface PRO 2 (running Win 8.1) or Surface PRO 3 (running Win 10)
  • iOS, Android and Blackberry mobile devices

Browsers

  • Windows: IE 11+,  Edge 12+, Firefox 27+,  Chrome 30+
  • Mac: Safari 7+, Firefox 27+,  Chrome 30+
  • Linux: Firefox 27+,  Chrome 30+

If you are using an unsupported operating system you will not be able to join the live virtual conference.  Visit the Zoom System Requirements page for further information.

Internet

We recommend that you use a computer with a DSL or Cable modem connection, or a mobile device with a fast connection. Satellite connection is also feasible, but may be unpredictable for participating in webinars.   Zoom offers additional recommendations relative to internet bandwidth.

Test Your Internet Connection

Join a Test Zoom Meeting

For slower internet speeds, it may be useful to join the virtual conference through your computer for the video and screen views, but connect to the conference audio using your phone from a landline or cell phone (instead of trying to also connect your audio through your computer). 

Hardware

You DO need to have functioning speakers for the webinars but DO NOT need to have a headset or video camera.  You will have the option to join the virtual conference by using your computer's integrated audio or by joining by phone.